As North Carolina reopens and the moratorium on utility disconnections is lifted, BEMC is aware that many members will continue to face economic hardship. Currently 7% of BEMC’s accounts have past due balances, with an average of $300 in arrears.  In an effort to help the members most affected, the following repayment plans will be available based on the service type:

•    PREPAY ACCOUNTS: Upon completion of the morning update on August 3, any negative balance will be converted to an arrangement amount in addition to a $20 credit. This will provide members additional time to purchase power and keep power on. The $20 will be added to the arrangement amount. Until the outstanding balance is repaid, each payment made will be applied as follows:

  • 25% to the outstanding balance
  • 75% to the current energy purchase

•    MONTHLY BILLED ACCOUNTS: Overdue balances will be divided into 12 equal payments and added to bills as a COVID payment arrangement beginning in September.

Additional Resources

COVID Repayment Plan

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