The BEMC Customer Service Center is ready to serve you personally, Monday through Friday between 8 am and 5 pm. When you call us at 800-842-5871 you will speak with a representative from one of our three office locations. There are no lengthy telephone menus to navigate - you will be connected with a real person who will be able to help you.
Call us or visit one of our offices to establish new service, make changes to your account, or if you have questions about billing or payments, or our programs and services.
You may also contact us 24/7 to report an outage or to make a payment:
To report an outage call 800-682-5309
To make a payment on your account or purchase prepaid power by phone call 866-934-6830 (have your account number and credit card handy).
To access your account usage, current bill and make payments online, go to SmartHub.
To access SmartHub on your mobile phone or tablet, please download the SmartHub app from your app store.