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The BEMC Customer Service Center is ready to serve you personally, Mon-Fri, 8 am - 5 pm.

Call us at 800-842-5871 to speak with a representative.
There are no lengthy telephone menus to navigate - you will be connected with a person who will be able to help you. 

- Set up a new service
- Questions or changes to your current service
- Billing or payment questions
- Questions about any BEMC programs or services

24/7 Services:

To report an outage:  800-682-5309

To make a payment on your account  or purchase pre-paid power by phone:  866-934-6830  (have your account number and credit card handy)

To access your account usage, current bill and make payments online, go to SmartHub.

To access SmartHub on your mobile phone or tablet, please download the SmartHub app from the App Store (IOS) or Market (Android).

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