We're all in this together
We're all in this together
Governor Cooper's Executive Order No. 124
Effective March 15, 2020, Brunswick Electric made the decision to suspend disconnects and waive late payment fees on all past due accounts in an effort to help our members in these difficult times. On March 31, 2020, NC Governor Roy Cooper issued Executive Order 124 requiring the same for all utilities. You can read the full order below.
Governor Cooper's Executive Order No. 142
Issued May 30, 2020, Executive Order 142 extends Executive Order 124 until 11:59 pm on July 29, 2020. You can read the full order below:
Governor Cooper's Executive Order expires July 29, 2020
Executive Order 142 expired at 11:59 pm on July 29, 2020. The order stipulates a six (6) month payoff period from said date. For regular billed accounts, BEMC will automatically transfer COVID-19 balances into a payment arrangement giving members twelve (12) months to pay overdue balances. Prepaid members with balances will be set up on a payback arrangement where 75% of purchases made will be available for power usage and 25% will be applied to the outstanding balance. Click here to read the full press release.
No matter the challenges brought to our community by the coronavirus pandemic, BEMC wants to assure you that our commitment to provide you with safe reliable electricity remains the same. We understand that you rely on us to power your lives as we navigate the impact of COVID-19, together.
On May 18, 2020, we will be reopening all district offices to members, while ensuring social distancing and following other safety protocols.
The following protective measures and procedures will be in place to ensure the safety of both our employees and members:
- Members must still use the drive-through to make payments, but other activities requiring our services will now be available in the offices.
- To maintain separation, traffic flow will be directed by enter and exit signage, directional arrows and marking on the floor will direct you and assist in maintaining a 6' distance.
- Glass barriers with half-moon spaces for paperwork transfer will separate employees and members.
- A limited number of members awaiting assistance will be allowed in the lobby, and additional members will be asked to wait outside of the building until they are called in via their cell phone. If a member doesn't have a cell phone, one will be provided.
To assist our members in this uncertain time:
- All disconnects for nonpayment have been suspended on all accounts, to include residential, business, and prepaid.
- There will be no penalty or late fees added to past due accounts.
- The Board of Directors voted to postpone the April 1 rate change until May 1.
Update: The Board of Directors voted to postpone the April 1 rate change until June 1.
We continue to monitor the evolving situation and have taken appropriate measures, as guided by the Center for Disease Control (CDC) to impede the spread of the virus.
Residential members in need of assistance, contact the following:
Brunswick County Residents:
Brunswick Family Assistance
4800 - 8/9 Main St., Shallotte,
Columbus County Residents:
Columbus County Department of Aging
827 N. Washington St., Whiteville
Resources for small businesses: